Question 1

What services do you offer in electrical automation?

Accepted Answer

We provide comprehensive automation solutions, including system design, PLC programming, and ongoing maintenance for all your electrical needs.

Question 2

How can electrical automation benefit my business?

Accepted Answer

Automation improves efficiency, reduces operational costs, and enhances productivity by automating routine processes and ensuring reliable system performance.

Question 3

Do you offer support after installation?

Accepted Answer

Yes, we offer robust support services, including troubleshooting, upgrades, and 24/7 assistance to ensure your systems run smoothly.

Question 4

Can you customize solutions for my specific industry?

Accepted Answer

Absolutely! We tailor our services to meet the unique requirements of various industries, ensuring optimal results for your specific business needs.

Question 5

Is employee training included with your services?

Accepted Answer

Yes, we provide thorough training sessions for your team to ensure they are fully equipped to operate and maintain the new automation systems effectively.

Question 6

What automation software and hardware are you certified for?

Accepted Answer

Rockwell, Allen Bradley, Schneider Electric, Omron, AutoCad Electrical, Solid Works, Studio 5000, RS Logix 5000, RS Logix 500, Factory Talk View Studio, Sysmac, Control Expert, Vijeo Designer.

Question 7

What types of electrical automation services do you offer?

Accepted Answer

We specialize in process automation, control system upgrades, and custom automation solutions tailored to your industrial needs.

Question 8

How can automation improve my business efficiency?

Accepted Answer

Automation can reduce manual errors, increase production speeds, and enhance overall operational efficiency, leading to cost savings and improved safety.

Question 9

Do you offer ongoing support and maintenance for your systems?

Accepted Answer

Yes, we provide comprehensive support and maintenance services to ensure your systems run smoothly and efficiently over time.

Question 10

Do you offer CAD services for existing installations?

Accepted Answer

Yes, we offer CAD services for existing installations. Our experienced team can provide detailed CAD drawings to help with modifications, maintenance, or upgrades to your current setup.

Question 11

Do You Provide Full Documentation?

Accepted Answer

Yes! This sets Twilight Automation out from the crowd. We provide our customers with full documentation, notes, and guides to help with maintenance and sustainment of the equipment.

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